1. Information We Collect
We may collect the following types of information when you use our Website:
- Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.
- Technical Data: Your IP address, browser type, pages visited, and usage patterns may be collected via cookies and analytics tools.
- Order Information: Information related to your purchase history and product preferences.
2. How We Use Your Information
We use your information to:
- Process orders and deliver products;
- Communicate with you regarding your orders or inquiries;
- Send newsletters or promotional emails (only if you opt-in);
- Improve our website performance and user experience;
- Comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and to understand how our website is used.
You can control cookie preferences in your browser settings. For more details, please read our Cookies Policy.
4. Third-Party Services
We may share your data with trusted third parties only when necessary:
- Payment processors (e.g., Stripe, PayPal) for secure transactions;
- Shipping providers to fulfill your orders;
- Analytics tools (e.g., Google Analytics) to help us improve our website.
These third parties are contractually obligated to protect your information and use it only for the services we request.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of the personal data we hold about you;
- Correct or update your information;
- Request deletion of your personal data;
- Withdraw consent for marketing communications;
- File a complaint with a data protection authority.
To exercise any of these rights, contact us at info@dkwookkarving.com.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting obligations.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have done so, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
DK Wood Karving
Email: info@dkwookkarving.com
Website: https://dkwoodkarving.com